Frequently Asked Questions

We require a minimum of 20 guests for catering services. For smaller gatherings, please contact us directly to discuss custom arrangements. We may be able to accommodate smaller events for special occasions.

We recommend booking 4-8 weeks in advance for weddings and 2-4 weeks for other events. This allows us to source the best ingredients and ensure quality service. Rush bookings may be possible depending on availability—contact us for details.

We require a 50% non-refundable deposit to secure your date, with the balance due 7 days before your event. We accept credit cards, bank transfers, and checks. Payment plans may be available for large events—contact us to discuss options.

Our pricing includes food, professional service staff, and basic table setup. Additional services like premium bar service, rental linens, and decorations are available for an extra fee. Ask about package deals when booking.

Yes! We offer volume discounts for events with 100+ guests. The discount varies based on menu selection and event complexity. Contact us with your event details for a custom quote.

Absolutely! All our menus are fully customizable. Work with our culinary team to create the perfect menu for your event. Custom menus may incur additional costs depending on ingredients and complexity.

Yes! We offer vegetarian, vegan, gluten-free, dairy-free, and other dietary-specific menus. Simply notify us of requirements at booking. Food allergies must be clearly communicated for safety.

Final menu selections must be confirmed 21 days before your event. Changes made within 21 days may incur additional fees or may not be possible due to ingredient sourcing.

We take allergies very seriously. Please inform us of any allergies at booking. We will prepare separate batches to avoid cross-contamination. However, we cannot guarantee zero cross-contact in our kitchen.

Yes! We offer complimentary tastings for events with 100+ guests. For smaller events, tastings are available for $50 per person. Tastings should be scheduled 2-4 weeks before your event.

Yes! We offer premium bar service with craft cocktails, wine, beer, and spirits. A professional bartender is included. Pricing depends on drink selection and event duration. BYOB options may be available—ask about our policies.

Yes! We offer table linens, centerpieces, serving ware, and basic setup. Premium decorations are available for additional fees. We also coordinate with preferred rental companies if you need specialized items.

Standard staffing is 1 professional server per 15 guests. For events with special requests, we can increase staff. Pricing adjusts based on actual staffing needs. Confirm staffing 14 days before your event.

Our team typically arrives 1-2 hours before your event for setup. Exact timing is confirmed in your event agreement. You must ensure venue access is available at that time.

Standard service includes 4 hours of on-site service. Additional service time is available at $50/hour. Service hours must be finalized 14 days before the event.

Cancellations 60+ days before event: 75% refund. Cancellations 30-59 days: 50% refund. Cancellations less than 30 days: No refund. The deposit is non-refundable but can be applied to a rescheduled date.

Yes! Rescheduling is subject to availability. Notify us at least 30 days in advance. A rescheduling fee of $500 may apply. Your deposit can be applied to the new date.

Final guest count must be confirmed 14 days before the event. You'll be billed for the confirmed number or actual attendance, whichever is greater. Last-minute increases are subject to availability.

You'll be charged for the confirmed headcount. We prepare food and source ingredients based on the confirmed number, so we cannot offer refunds for lower attendance.

We primarily serve Surat and surrounding areas. For events outside our usual service area, please contact us to discuss travel fees and logistics.

Yes! EventFeast carries comprehensive liability insurance. We can provide certificates of insurance upon request for your venue or additional coverage needs.

We can cater almost any venue! This includes banquet halls, homes, gardens, restaurants, and outdoor spaces. The venue must have adequate electrical outlets, water access, and space for setup and service.

Feel free to contact us! Call +1 (555) 123-4567, email info@eventfeast.com, or visit our contact page. Our team is happy to answer any additional questions about your event.